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Learning and development

Learning and development

Training and development programs will improve the skills in dealing with the day to day diversity dilemmas. This will help managers to be aware on how power relations impact on stereotypes of groups and on perceptions of individuals and the expectations.

Learning and development trends in 2020 (Harper, 2019)

Catering to all levels (Neendoor, 2019)

Giving priority to the front line staffs drive customer satisfaction as well as helps to retain the employees as well as company goals.

Virtual learning practices (Roddy, et al., 2017)

It is convenient and cost free to conduct virtual learning sessions. It enhances the digital work experience.

User experience (Rowland, 2015)

Variety of information in the internet while using gives user experience. Here course elements are very easy to access. Sufficient input controls such as user name and password are provided.

Decline of flash courses

Due to rise of digital platforms flash courses are decreased 

Real time solution

According to the changes in learning approach there is a real time solution with current technology

Mobile devices to access (Walker, 2018)

The courses can be easily accessible through mobile devices.

Even in the sphere of training and development, can notice a variety of circumstances where an HR manager encounters ethical dilemmas. They are listed below:

·  When training programme is implemented as a routine training requirement by HR Manager.

·  When training need of employee is identified on the basis of a single or nebulous factor.

·  When there is absence of relativity between training purposes and training output.

·  When the trainees consider attending training programmes merely as a change and a medium of gaining pleasure.

·  When there is absence offeedback on training

·  When training is considered as an instrument of individual growth by employees.

·  When training programme has been ‘finished’ and not ‘completed’.

·  When training infrastructure is not fully utilised.

·  When a trainer comes unprepared and completes his task in a hampy campy manner.

·  When trainers are selected for training programme under pressure offavoritism or nepotism.

·  When the feedback about the training programme is featured as ‘dull’ ‘monotonous’ and ‘useless’. These and several other circumstances will stamp the training and development of organisation as has been influenced by ethical dilemmas, because here also, the ultimate responsibility is that of an HR manager.

 

Learning and development in global context

Amazon

It is an e-commerce company that’s guided by four principles: customer obsession, passion for invention, commitment to operational excellence and long-term thinking. It hires employees worldwide. There are 245,200 employees across the world.

An intensive, month-long training and leadership program will be provided prior to hire. Amazon prepays 95% of tuition for employees at fulfillment centers to take courses in in-demand fields. A “Virtual Contact Center” trains employees to work from home.

Corporate communications manager Teal Pennebaker said the reason for offering this course is they want their employees to be owners from day one. So they train them to take ownership over products and services that impact millions of customers. This helps them pioneer a career at Amazon.

Learning and development in ABC Audit firm

The ABC Audit firm after appointing the school leavers as staffs it provides training for one and half year. During the period of probation staffs send to the field work to do audit in a variety of work places from small medium enterprises to medium sized enterprises. In the client base getting opportunity to work with different financial softwares which enhance the real life workplace experience. By having with different kinds and levels of client base staffs learn etiquette in practical too

 

Reference

Harper, T., 2019. TJ Training Journal. [Online]
Available at: https://www.trainingjournal.com/articles/features/ld-trends-2020
[Accessed 21 06 2020].

Neendoor, S., 2019. KITABOO. [Online]
Available at: https://kitaboo.com/empower-frontline-employees/
[Accessed 21 06 2020].

Roddy, C. et al., 2017. frontiers in Education. [Online]
Available at: https://www.frontiersin.org/articles/10.3389/feduc.2017.00059/full
[Accessed 21 06 2020].

Rowland, C., 2015. O' REILLY. [Online]
Available at: https://www.oreilly.com/content/whats-different-about-user-experience-design-for-the-internet-of-things/
[Accessed 21 06 2020].

Walker, A., 2018. ONLINESTUDIES. [Online]
Available at: https://www.onlinestudies.com/article/can-you-really-study-online-using-a-mobile-device/
[Accessed 21 06 2020].

 

Comments

  1. spj ranganathJune 21, 2020 at 7:25 PM

    topics and introduction are deference. also training and development is a systematic process to enhance an employee skills, knowledge, and competency, resulting better performance in an organization.

    ReplyDelete
  2. Rajan PradaphJune 22, 2020 at 6:39 PM

    Training and Development will support the skills which each employee need to improve, It will bring all employees to a higher level to have the same similarity in skills and knowledge. Good attempt Shunjay on the blog.

    ReplyDelete

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